HOW TO UNLOCK W20 please help

i've trying to unlock W20 Zylo but it don't worh and it was attractive me 5 logs

Quote:

SIGNED MODE (USING SERVER)
CFG:100011000000
ChipID:F100,EMP protocol:0401

PHONE STATE: "RETAIL"
FLASH CID: 0081
OTP LOCKED:1 CID:81 PAF:1 IMEI:01253000378709 CERT:RED
LDR:2010-03-02 18:05 1212-4656_DB3350_CS_LOADER_ACC_SDRAM_R2A096
LDR CAPS:SYSTEM FLASH SIGNATURE AUTH
LDR:2010-03-02 18:06 1212-4655_DB3350_CS_LOADER_APP_SDRAM_R2A096
LDR CAPS:SYSTEM FLASH GDFS FILESYSTEM TA
Executing CSCA-based unlock.
Checking for signature...
signature found, skipping calculation
Backup security data...
Erasing locks...

DISCONNECT PHONE NOW
REMOVE SIM CARD, FULLY TURN PHONE ON AND ATTACH AGAIN
INSTALL PHONE MODEM DRIVERS IF NEEDED

SEARCHING FOR PHONE, "STOP" TO ABORT
PHONE FOUND AT COM94
Phone not responds to AT #1, try 1
Phone not responds to AT #1, try 2
Phone not responds to AT #1, try 3
Phone not responds to AT #1, try 4
Phone not responds to AT #1, try 5
CSCA UNLOCK FAILED
Unlock FAILED
Elapsed: 80 secs.

need support please and urgent!!!!!

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